Refund policy

At TowFab, customer satisfaction is our top priority. Please read our refund policy carefully before making a purchase:

  1. No Refunds on Sold Products
    All sales are final. We do not offer refunds on any products once the purchase has been completed.

  2. Defective Products
    If a product arrives damaged or defective, we will gladly replace it or issue a refund. To qualify, the following steps must be taken:

    • Notify us within 1 days of receiving the product.
    • Provide proof of the defect, such as photos or a detailed description.
    • Return the defective product in its original condition and packaging, if applicable.
  3. Exceptions
    Refunds or replacements will not be provided for damage caused by misuse, mishandling, or unauthorized modifications of the product.

  4. Contact Us
    For any issues regarding defective products, please contact our support team at missouritowfab@gmail.com.

By purchasing from TowFab, you agree to the terms of this refund policy.